Hands down the best knife shop around. Boris took my 5 year old daily use chef knife and reinvented it and gave new life to my most personal belonging. I couldn't recommend this place highly enough!
Wonderful customer service, wonderful knives. Highly recommend buying from these guys!
Truly one of the best and most genuine businesses I have dealt with online! Tony was utterly fantastic to deal with and so quick to respond after issues incurred with a lost package from UPS which was in no way their fault.
I was so impressed that they didn't pass the issue off and responded to my issue so quickly. They took it on like it was their own mix-up, even going as far to offer new knives in exchange. Thankfully, they didn't need to do that. UPS located the package after a day of it taking a cross country journey.
These are individuals as passionate about the products they sell as they are about helping their customers. Through the shipping issue, they kept me updated and aware of progress after it was located.
Obviously I could check tracking myself, but this personal touch was very comforting, and ultimately, lead to me receiving my knives! Without their intervention, I doubt that occurs and they likely ship new knives.
Perfect customer service and a wonderful variety of products to choose from.
The customer service here always exceeds my expectations. They go above and beyond every time. Thank you!
Stopped by today to get my knives sharpened. Great service and people to talk to and gave me some good pointers on how to keep my edge sharp. Will definitely be back for sharpening in the future and when I want to upgrade knives!
The customer service from these guys is awesome I'd recommend anyone looking to purches a Japanese style knife get it from here for sure
This store is amazing. Got a fantastic gyuto here with a custom fit handle. They were great to work with.
Customer service was unparalleled!! I had been going back and forth for weeks with big knife companies to try to find what I wanted even tried to get a custom knife made since no one had what I wanted until I found tokushu knife’s. Sent an email about what I wanted and they answered within minutes and were able to recommend me exactly what I wanted. Will shop here again I suggested you do the same !
Amazing business with knowledgeable and friendly staff. They go above and beyond to make their customers happy. I’m so glad I randomly found Tokushu on the web. A great experience buying from them!
Strongly recommend for resharpening services. Great prices and quick turnaround. All knives razor-sharp from root to tip
Amazing service, budget friendly pricing. Zach will fix and sharpen whatever you have. Bring your Dad’s knives and drop off your pocket knife while you wait.
I didn’t know what sharp meant until visiting this shop. I’ll be coming back until they turn me away.
Amazing customer experience, great product selection. Couldn’t be more happy with the knife sharpening service. Brought my entire set back to life in less than 24 hours.
Also bought two new knives from them. Already being well used. Highly knowledgeable group. Has to be the best knife shop in Chattanooga.
I needed my knife sharpened quick for work extremely sharp now and they were extremely friendly and helpful I will be coming back in the future
Excellent products and customer service. Got a shindo gyuto which could cleanly cut paper towels right out of the box. Did not disappoint!
Great spot! The only one of its kind within 100 miles in this niche market. Zach knows his stuff!
I was looking for a specific knife for my son and this place had it! Beautiful knives and super helpful owner. I got the knife for my son yesterday and went back today for another for my son-in-law.
Fantastic service! They were slammed from Black Friday but were still able to repair and sharpen my knives in less than 10 minutes. When they finished they were sharper than they were out of the box! Friendly customer service and fair prices. Highly recommend!
This place blows every other knife place in or around Chattanooga out of the water, in terms of the quality of the knives sold, and the skill level of the sharpening services rendered here. With excellent customer service to boot.
Excellent selection of Japanese knives. I came in to have 4 knives sharpened and was immediately assisted. Took less than 10 minutes. My wife and I are very pleased with the results.
Fantastic knife shop for Chattanooga. Was helped to find the right knife for me. This is a shop that does business mostly through online sales from a Chattanooga based establishment that has branched out to providing a personal, local shopping experience. If you're a home chef that wants to upgrade your knife from something cheap, or otherwise treat yourself, stop in for personalized recommendations
If you need anything to do with knives, you can't go wrong visiting Zach at Tokushu Knife. Zach is very knowledgeable and trustworthy. I had several knives sharpened there and they came back sharper than I've ever had them. Zach also suggested a knife for me based on what I wanted to use it for-and he was spot on. The prices for sharpening are very reasonable and the turnaround time is fast. I have found my new favorite knife shop and if you visit, I'm sure it will be yours too!
So I'm not one to leave a ton of reviews, but I'm currently in the parking lot of Tokushu after getting my chef's knives sharpened and my experience was so good, I felt the need to review. Not only are the knives sharper than were when brand new, the two employees took the time to educate me on the do's and don'ts of knife care and usage, as I'm still a pretty novice home cook. I will definitely be back when it is time to get my knives sharpened again or when I decide to buy a new knife. I can't say enough good things about this place.
Stopped in the have my kitchen knives sharpened and check out the store. Knives were sharpened while I waited and are now razor Sharp. The store has a solid collection of beautiful Japanese knives for purchase, and the proprietor was delightful to chat with. Will certainly return and I recommend checking them out if you need sharper knives or are in the market for a new knife.
Beautiful shop. Excellent advice. Great selection. Quick and professional sharpening services. You’re not gonna find a better place in the state. 10/10 experience, will be buying all my knives here from now on.
Walked in with a very rusty vintage pocket knife that belonged to my grandfather. Walked out an hour later with it reshaped, razor sharp, and didn't break the bank. Highly recommend this shop
Had knives that were 13ish years old. I've never had them sharpened and they needed it badly. It was like trying to cut raw chicken with a plastic knife.
Dropped these of and he had them ready the next day!! The communication was awesome and the price extremely fair. My old knives are now sharp again and it doesn't take five minutes to slice up a raw chicken breast.
Super helpful. The owner actually talked me out of a more expensive knife, and into a cheaper one that would fit my needs better.
Just came in after learning about it on social media, sharpened my fixed blade and bought a knife, great service.
My experience was an all around 5☆ from the service & knowledge of Zach to the selection and quality of the knives!! Definitely recommend Tokushu Knife to everyone!!
Owner Zach is very knowledgeable about knives and excellent at sharpening them. Great selection to choose from!
Great place, friendly and very informative. Highly recommend!!
Can't say enough about my experience at Tokushu Knife. Knowledgeable, friendly, and honest! Highly recommend!
I love the place, Zach and his family are amazing, they explained everything we needed. We'll definitely be back.
